Solutions & Payroll Review
Solutions and Payroll is a Colombia-founded LATAM EOR and payroll firm established in 2012, with offices in Bogotá, San José, Guatemala City, Lima, and Panama City. ISO 9001 certified and processing 55,000+ workers annually for an 80% multinational client base, it offers direct EOR in Colombia, Costa Rica, and Panama with payroll advisory across 8 LATAM countries.
Countries
Companies
Per Employee/Month
Setup Time
Provider Highlights
Advantages
- 13 years Colombia-founded EOR; 55,000+ workers processed annually; 70+ implemented LATAM payroll/HR projects — the most operationally quantified Colombia-indigenous EOR track record in this audit series; ISO 9001-2015 certified (process consistency validated); ITICCOL member
- 5-city LATAM office network: Bogotá, San José, Guatemala City, Lima, Panama City — genuine in-country presence across Colombia, Costa Rica, Guatemala, Peru, and Panama; direct EOR in Colombia + Costa Rica + Panama under one regional provider
- 80% multinational/global client base — enterprise service quality proven over 13 years; Global Providers B2B network (confirmed sub-contractor for global EOR platforms — same white-label validation as Eos Global, Sanchaya Services, and Gegidze in this series)
- Real-time Colombia compliance monitoring (April 2026 Decreto 0223 blog); free advisory consultation (asesoría sin costo) on all service pages; Zona Empleados employee portal; Treasury Outsourcing (unique service in LATAM section); COT timezone ideal for US multinational headquarters
Limitations
- Direct EOR limited to Colombia, Costa Rica, and Panama — Mexico, Brazil, Chile, Argentina require a different provider (Serviap Global covers all 24+ LATAM countries); 8-country payroll advisory is advisory only, not direct EOR legal employer
- ⚠️ Spanish-primary website — English-speaking buyers must initiate contact before accessing service information in English; compared to Serviap (full English website) and Gegidze (EN/NL)
- No named management team from indexed website; no G2/Trustpilot/Clutch reviews; "Top EOR in Colombia" badge source not identified
- No published pricing; consultation-first sales model requires human engagement to initiate budget qualification; no confirmed 24/7 support
Platform Features & Capabilities
Colombia PILA — The Most Complex LATAM Statutory Payroll System
Colombia's PILA (Planilla Integrada de Liquidación de Aportes) is the electronic platform through which all Colombian social contributions are filed and paid monthly. PILA aggregates six distinct mandatory contributions into a single monthly filing: EPS (health insurance, employer 8.5%); AFP (pension, employer 12%); ARL (work risk insurance, employer 0.348%–8.7% depending on risk classification); CCF (family compensation fund, employer 4%); SENA (national training, employer 2%); ICBF (family welfare, employer 3%). Total employer PILA contributions range from approximately 30–40% of gross salary depending on the ARL risk level classification (determined by the specific occupation, not the company). In addition, Colombia mandates: Cesantías (1 month salary per year deposited to individual employee accounts by February 14 each year); Prima de servicios (15 days salary paid mid-year by June 30 and 15 days by December 20); Vacaciones (15 working days per year minimum); Dotación (mandatory clothing/footwear allowance 3 times per year for employees earning below 2x SMMLV); and transport subsidy for employees below 2x SMMLV. UGPP (Unidad de Gestión Pensional y Parafiscales) is Colombia's pension and parafiscal contribution audit authority — it audits employer PILA filings, imposes significant penalties for under-contribution, and has the authority to audit 5 years retroactively. Solutions and Payroll's 13-year Colombia EOR track record, ISO 9001-2015 certification, and confirmed UGPP compliance management are the most robust available credentials for managing this complexity on behalf of international buyers.
Global Providers Network — The B2B White-Label Validation
Solutions and Payroll's "Global Providers" service — marked with a star on the website navigation — confirms a distinct service offering for global EOR platforms needing Colombia and Central America sub-contractor coverage. This B2B EOR-provider-to-EOR-provider relationship is the same white-label validation signal seen with Eos Global Expansion (Asia-Pacific sub-contractor for other EOR providers), Sanchaya Services (Nepal sub-contractor), and Gegidze (Georgia/Caucasus sub-contractor) in this series. When competing global EOR platforms select Solutions and Payroll as their in-country Colombia sub-contractor, those platforms have independently evaluated S&P's compliance quality, entity status, PILA filing accuracy, and UGPP audit track record. The Global Providers designation means S&P meets the compliance standards required by sophisticated EOR platforms with their own vendor qualification processes — a quality signal that is more operationally rigorous than any self-reported client metric. For direct buyers, the practical implication: the global EOR platform you might be considering for Colombia coverage may already be using Solutions and Payroll as its in-country execution partner.
Colombia + Costa Rica + Panama — The Regional EOR Triangle
Solutions and Payroll's direct EOR in Colombia, Costa Rica, and Panama creates a commercially specific regional EOR triangle that is particularly relevant for US companies building Central America and Andean nearshoring operations. Colombia (Bogotá): South America's third-largest economy; established technology and BPO nearshoring hub; UTC-5 (same timezone as US Eastern); Spanish/English bilingual professional workforce; Medellín and Bogotá ranked as top LATAM nearshoring cities. Costa Rica (San José): established free-trade-zone BPO sector; Intel, HP, and major US companies have long operated shared services here; UTC-6; strong English proficiency; stable democracy and business environment. Panama (Panama City): regional financial hub; free-trade zone (Zona Libre de Colón); maritime sector; UTC-5; dollarised economy (USD is Panama's currency) eliminating FX risk for US clients. For a US company building a multi-country LATAM operation covering technology development (Colombia), BPO/shared services (Costa Rica), and regional financial operations (Panama), Solutions and Payroll's direct EOR across all three markets under ISO 9001-2015 quality management eliminates the multi-vendor coordination that three separate country specialists would require.
What Users say
80% Multinational Client Base — The Enterprise Quality Proof
Solutions and Payroll has zero verified English-language B2B reviews. The most commercially significant quality signal is the confirmed 80% multinational/global client base sustained over 13 years. Multinational companies — Fortune 500 subsidiaries, European company Latin America operations, US-headquartered nearshoring operations — have the most demanding vendor qualification standards of any buyer category: internal procurement policies require financial stability verification, professional qualification evidence, statutory compliance track records, and often ISO certification. Successfully retaining multinational companies at 80% of a client base for 13 years confirms that Solutions and Payroll consistently meets enterprise service quality expectations in a market (Colombia) where compliance complexity is high and UGPP audit risk is significant.
InvestInColombia Directory and April 2026 Compliance Blog
Solutions and Payroll is listed in the InvestInColombia directory — the official Colombian government investment promotion agency's database of verified Colombia-based business services for foreign investors. This listing is not a self-reported claim — it requires ProColombia to verify the company's legitimacy as a Colombian business services provider. The April 2026 blog post covering Decreto 0223 de 2026 (apprenticeship contract changes) confirms that Solutions and Payroll's compliance team monitors Colombian regulatory changes in real time and publishes guidance within days of new decree issuance. For multinational clients whose HR teams rely on their EOR provider for regulatory alerts, this real-time compliance communication is a direct service quality signal that most boutique EOR providers cannot match.
OUR TAKE
Is Solutions and Payroll the Right Colombia EOR for You?
Solutions and Payroll earns the strongest Colombia-indigenous EOR recommendation in this audit series for US, European, or Canadian companies entering Colombia for technology nearshoring, BPO, shared services, or professional talent, or building a regional operation across Colombia + Costa Rica + Panama under one ISO-certified LATAM partner. Pre-engagement checklist: initiate via the free advisory consultation (asesoría sin costo) on solutionsandpayroll.com or email jvillamor@solutionsandpayroll.com; request the ISO 9001-2015 certificate for vendor qualification; confirm whether Panama EOR is direct entity or partner-network; request a total Colombia employer cost model (PILA ~36–40% above gross + cesantías, prima, vacaciones, dotación, transport subsidy); confirm whether the 'Top EOR in Colombia' badge links to an external ranking publication; request the UGPP compliance track record; and ask for 2–3 named multinational client references for Colombia EOR specifically.
Best For
Colombia EOR ISO 9001 13 Years
Companies entering Colombia with an ISO 9001-certified, 13-year EOR specialist.
Colombia Costa Rica Panama LATAM EOR
Companies hiring across Colombia, Costa Rica, and Panama through direct LATAM EOR.
LATAM EOR PILA UGPP Cesantias
Companies navigating Colombia PILA, UGPP, and cesantias payroll compliance.
US European Nearshoring Colombia EOR
US and European companies nearshoring to Colombia with local compliance expertise.
ALTERNATIVES
How it compares
Solutions and Payroll vs Serviap Global (for LATAM EOR)
Serviap Global covers 140–180+ countries (24+ LATAM) at $399/month with Serviap Hub (6-module platform), São Paulo Brazil office, Listo Global B2B validation, and TIARA Client Service finalist 2025. Acquired by Hightekers December 2024. Solutions and Payroll covers Colombia + Costa Rica + Panama (direct EOR) with ISO 9001-2015, 13-year Colombia depth, 55,000+ workers/year, 5-city LATAM offices, real-time Colombia compliance monitoring, and Global Providers B2B network. Serviap wins on LATAM breadth (24+ countries vs 3 direct), Serviap Hub platform, published $399 pricing, Listo Global B2B validation, and English-first website. Solutions and Payroll wins on Colombia compliance depth (13-year own-entity vs. Serviap partner; ISO 9001-2015; PILA/UGPP/cesantías expertise; 55,000+ workers/year), Costa Rica and Panama direct EOR, and no Hightekers integration uncertainty. For LATAM-wide EOR including Mexico and Brazil with published pricing, Serviap. For Colombia-specialist ISO-certified EOR with Costa Rica and Panama direct coverage, Solutions and Payroll.
Compare Solutions and Payroll vs Serviap Global →
Solutions and Payroll vs Gloroots (for Colombia EOR within global)
Gloroots covers 140+ countries at $299/month with SOC 2, ESOP, self-serve, and review validation — including Colombia (likely via partner). Solutions and Payroll covers Colombia + Costa Rica + Panama at custom rates with ISO 9001-2015, 13-year Colombia track, 55,000+ workers/year, Global Providers B2B validation, and 5-city offices. Gloroots wins on global coverage, published pricing, SOC 2, ESOP, self-serve, English platform, and review validation. Solutions and Payroll wins on Colombia compliance depth (ISO 9001-2015 vs. Gloroots partner; PILA/UGPP expertise; 55,000+ workers/year), Costa Rica and Panama direct EOR, free advisory consultation, 5-city office network, and real-time Decreto 0223 monitoring. For global EOR including Colombia with $299 pricing and SOC 2, Gloroots. For Colombia-specialist ISO-certified EOR with Costa Rica and Panama direct and 13-year depth, Solutions and Payroll.
Custom Pricing — No Published Rates; Free Advisory Consultation Available; Colombia Employer Overhead ~36-40% Above Gross
<p id="">Solutions and Payroll publishes no pricing. Start with the free advisory consultation (asesoría sin costo) available on all service pages at solutionsandpayroll.com, or email jvillamor@solutionsandpayroll.com (COT/UTC-5 — same timezone as US Eastern). Colombia EOR global platform benchmarks: Deel ~$499/month, Remote ~$599/month, Remofirst ~$199–250/month. Solutions and Payroll's Colombia-indigenous, ISO-certified, lower overhead model should position rates below global platform pricing.</p><p id=""><strong id="">Colombia mandatory employer costs — among the highest in LATAM (separate from EOR service fee):</strong><br id="">PILA total employer contributions approximately 36–40% of gross salary:<br id="">Health (EPS): employer 8.5%<br id="">Pension (AFP): employer 12%<br id="">ARL (work risk insurance): employer 0.348%–8.7% (depending on risk level CLASE I-V)<br id="">Family compensation fund (CCF): employer 4%<br id="">SENA (national training): employer 2%<br id="">ICBF (family welfare): employer 3%<br id="">Cesantías: 1 month salary per year (mandatory separation fund)<br id="">Prima de servicios: 15 days salary per semester (mid-year and year-end bonuses)<br id="">Vacaciones: 15 working days per year minimum + vacation premium<br id="">Dotación: mandatory clothing/footwear allowance 3x per year (employees below 2x SMMLV)<br id="">Transport subsidy: mandatory for employees below 2x SMMLV<br id="">Request a total employer cost model from Solutions and Payroll for your specific Colombia salary levels and employment classification.</p>
Pricing Breakdown
Base Monthly Fee (Per employee, per month)
Setup Fee (One-time, varies by country)
Termination Fee (Covers statutory costs)
Volume Discounts (Available for 10+ employees)
Countries where it operates
Latest news & updates
April 2026 — Decreto 0223 de 2026: Apprenticeship Contract Changes
Solutions and Payroll published a compliance blog post in April 2026 covering Decreto 0223 de 2026 — "Contrato de aprendizaje 2026: Cambios que no puedes ignorar" (Apprenticeship Contract 2026: Changes you cannot ignore). The Decreto 0223 de 2026 introduces changes to Colombia's apprenticeship contract framework, affecting employer obligations for SENA apprentices and the quota calculation. This real-time compliance monitoring and publishing confirms that Solutions and Payroll has an active legal monitoring team tracking Colombian regulatory changes as they are issued — a directly commercially valuable signal for multinational clients whose Colombia HR compliance depends on timely regulatory alerts.
2025 — Colombia SMMLV Minimum Wage Increase
Colombia's SMMLV (Salario Mínimo Mensual Legal Vigente) was increased for 2025. Colombia adjusts the SMMLV annually through government decree (typically published in December/January). The SMMLV is the baseline for multiple Colombian statutory calculations: transport subsidy eligibility (employees below 2x SMMLV), dotación eligibility, PILA contribution floors, and indexation of various statutory benefits. All Colombia EOR employer cost calculations must be updated annually when the SMMLV decree is published. Confirm the current SMMLV with Solutions and Payroll at engagement initiation and annually thereafter.
Frequently asked questions
Questions about the EOR Provider.
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What is PILA and why does Colombian EOR require specialist expertise?
PILA (Planilla Integrada de Liquidación de Aportes) is Colombia's mandatory electronic platform for filing and paying all employee social contributions monthly. PILA aggregates six contributions into a single monthly filing: health (EPS, employer 8.5%), pension (AFP, employer 12%), work risk insurance (ARL, employer 0.348%–8.7% based on risk classification), family compensation fund (CCF, employer 4%), SENA national training (employer 2%), and ICBF family welfare (employer 3%). Total employer PILA overhead ranges from approximately 30–40% of gross salary. Additionally, Colombia mandates cesantías (1 month salary deposited annually by February 14 to individual employee accounts), prima de servicios (15 days salary paid mid-year by June 30 and 15 days by December 20), and vacaciones. UGPP (Unidad de Gestión Pensional y Parafiscales) audits PILA compliance and can impose significant penalties. Solutions and Payroll's 13-year Colombia EOR track record and ISO 9001-2015 certification validate its PILA filing accuracy and UGPP compliance management.
What is the difference between direct EOR and payroll advisory in Solutions and Payroll's coverage?
Solutions and Payroll provides direct EOR (employer of record legal status) in Colombia, Costa Rica, and Panama — this means S&P signs employment contracts as the legal employer, assumes employment law liability, registers employees with social security authorities (PILA/CCSS/CSS), and manages all statutory payroll compliance under S&P's own legal entities in those countries. For Dominican Republic, Guatemala, Nicaragua, Peru, and Ecuador, S&P provides payroll advisory or outsourcing support — but the specific legal structure (whether S&P acts as legal employer or the client retains employer liability with S&P providing payroll processing) requires direct confirmation for each country. Before relying on S&P for any of the five advisory countries as an EOR (not just payroll processing), ask: "Does S&P have a registered legal entity in [specific country] that can sign employment contracts as the legal employer of record?" The answer determines the compliance accountability structure.
How do I start working with Solutions and Payroll?
The primary entry point is the free advisory consultation (asesoría sin costo) available on all service pages at solutionsandpayroll.com. Click "Asesoría sin costo" or "Free Consultation" and submit the form. Alternatively, email jvillamor@solutionsandpayroll.com directly in English — the email contact confirms English-language communication is available even though the website is primarily in Spanish. In your initial contact, specify: the countries where you need EOR (Colombia, Costa Rica, and/or Panama); the approximate number of employees; the employment start timeline; and any specific Colombian labour law questions (PILA risk classification, cesantías, UGPP compliance history). Request the ISO 9001-2015 certificate and a named senior contact as part of the initial consultation response.
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Switching to or from Solutions and Payroll?
Switching to Solutions and Payroll
Start with the free advisory consultation (asesoría sin costo) on solutionsandpayroll.com, or email jvillamor@solutionsandpayroll.com in English (COT/UTC-5 — same as US Eastern). Before the first Colombia payroll: confirm the ARL risk classification for your employee roles (determines employer contribution rate 0.348%–8.7%); establish the PILA contribution schedule (monthly by the last business day of each month); confirm cesantías annual deposit timing (February 14); request the Colombia employer registration number for PILA, UGPP, and CCF; and for Costa Rica and Panama, confirm the specific CCSS and CSS employer registration processes. Request the ISO 9001-2015 certificate for your vendor qualification files and a named senior contact for accountability documentation.
Switching away from Solutions and Payroll
When transitioning away from Solutions and Payroll, request per country: payroll records (COP/CRC/USD gross-to-net, PILA contributions, income tax withholding); PILA filing records and employer registration certificates; cesantías fund deposit records per employee; prima de servicios payment records; UGPP compliance history; employment contracts; leave balance records; dotación records; transport subsidy records; and for Costa Rica/Panama: CCSS/CSS contribution records. For PILA: the new employer must register separately with each PILA operator; employee social insurance numbers are portable. For cesantías: confirm all pending deposits are made before transition. Allow 4–6 weeks for Colombian government registration transfers. UGPP may audit the period up to 5 years before transition — request a clean UGPP compliance record from Solutions and Payroll before signing off.
Questions to ask before switching any Colombia EOR provider
Before switching, confirm: Is the new provider ISO 9001-2015 certified? What is the new provider's UGPP audit history? How is ARL risk classification determined for your employee roles? How are cesantías fund deposits managed and confirmed annually? Does the new provider have physical office presence in Colombia, Costa Rica, and Panama if needed? Is the new provider in the InvestInColombia directory or equivalent Colombia investment agency database?
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