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Levant Outsourcing Review

Levant Outsourcing is an Amman, Jordan-headquartered HR outsourcing and EOR firm with confirmed presence across 7 MENA countries: Lebanon, Jordan, UAE, KSA, Qatar, Iraq, and Egypt. Serving enterprise clients including Philip Morris, PepsiCo, GSK, Nestlé, and Huawei, it covers EOR, payroll, recruitment, visa services, and medical insurance management with strong government relationships across the region.

7

Countries

300+

Companies

On request

Per Employee/Month

3-5 days

Setup Time

COMPAREOR SCORE
/5
Compliance & coverage
Platform & features
Pricing & transparency
Based on independent research, verified product docs, and aggregated user reviews.

Provider Highlights

Advantages

  • 12 named enterprise multinational clients: Philip Morris, PepsiCo, GSK, Nestlé, Huawei, Agility, Al-Shaya, Mondi, DSV, Webber, Eng Fine + additional — the most commercially prestigious named client list of any MENA-indigenous EOR in this audit series; GSK, Nestlé, and PepsiCo vendor qualification processes are among the most rigorous globally
  • 7-country MENA presence: Lebanon, Jordan, UAE, KSA, Qatar, Iraq, Egypt — the most geographically comprehensive MENA-indigenous HR outsourcing footprint in this series; single Jordan-based partner for multinationals' entire MENA regional HR operations
  • Direct Jordan government statutory relationships: NSSF/SSC Services, Ministry of Labour Services, Ministry of Finance Services — the three pillars of compliant Jordan employment under one provider; on-site supervisory for deployed staff
  • Office Space Sharing (unique in this audit series); Medical Insurance management; 11 industry verticals including Agriculture (rare); free callback service; JST timezone optimal for all 7 MENA operating markets

Limitations

  • ⚠️ EOR and About pages returning 409 errors — contact by phone (+962 6 4612500) as alternative; WordPress RevSlider images failing to load on homepage
  • No named team, no founding year, no Jordan company registration number published; no founding year
  • Zero B2B platform reviews (G2/Trustpilot/Clutch); no published pricing; confirm which of 7 MENA countries are served through owned entities vs. partner networks
  • No HRIS, no employee portal, no mobile app, no self-serve platform; no named account management structure
FEATURES

Platform Features & Capabilities

Philip Morris, PepsiCo, GSK, Nestlé — Why This Client List Matters

Levant Outsourcing's named client list is the most commercially prestigious of any boutique MENA HR firm in this audit series. Philip Morris International (tobacco multinational, $35B+ revenue) requires vendor compliance with global procurement standards including anti-bribery (FCPA/UK Bribery Act), data protection, labour standards, and statutory compliance documentation. GlaxoSmithKline (GSK) operates under one of the pharmaceutical industry's most rigorous third-party supplier qualification frameworks (TPQF). PepsiCo and Nestlé both require supplier Code of Conduct compliance and regular vendor audits. The fact that all of these organisations use Levant Outsourcing for MENA HR services is powerful implicit quality evidence — far stronger than any Trustpilot review, because these companies have conducted formal due diligence and qualification before awarding vendor status. For buyers evaluating Levant Outsourcing, the appropriate question is: "If these multinationals use Levant for their MENA HR operations, what qualification evidence did they obtain?" Request that Levant provides the same compliance documentation they submitted to Philip Morris or GSK — their vendor qualification package confirms whether they have formal legal entity registrations, statutory compliance certificates, and financial accountability documents.

Jordan EOR Compliance — NSSF, Ministry of Labour, Ministry of Finance

Jordan's employment regulatory framework is managed across three government departments that Levant Outsourcing explicitly names as service areas. Social Security Corporation (SSC/NSSF): all employees must be registered with SSC from their first day of employment; employer contributes 14.25% of gross salary covering occupational injury, maternity, old age, disability, and death benefits; employee contributes 7.5%; monthly SSC contribution statements must be filed and payments remitted by the 15th of the following month. Ministry of Labour: all foreign (non-Jordanian) employees require work permits processed through the Ministry of Labour; the Annual Work Permit costs approximately JOD 200–300 per employee depending on nationality and sector classification; work permit quotas apply in some sectors (companies cannot employ more than a certain percentage of foreign workers relative to Jordanian nationals). Ministry of Finance / Income and Sales Tax Department: employer withholding of income tax on employee salaries, monthly remittance, and annual reconciliation. Having named service relationships with all three departments confirms that Levant Outsourcing manages the complete Jordan employment compliance stack — not just payroll processing.

Office Space Sharing — Jordan Market Entry Without a Lease

Levant Outsourcing's Office Space Sharing service is unique in this audit series. No other EOR provider in the entire Compareor audit has confirmed co-working or shared office space as an explicit service component alongside EOR and HR outsourcing. For international companies entering Jordan for the first time (particularly US, European, and Asian tech and BPO companies targeting Jordan's growing digital economy), the practical market entry barrier is often not employment compliance but physical presence: Jordanian regulations and client expectations typically require a local business address for tax registration, Ministry of Labour registration, and meeting clients. Levant Outsourcing's Office Space Sharing eliminates the need to negotiate a separate Amman commercial lease before the first employee is hired. The combination of EOR (compliant employment from day one) + Office Space Sharing (physical address and workspace) creates the most complete Jordan market entry infrastructure package in this series — the equivalent of Europartner's Brazil domiciliation service in a different geography.

7-Country MENA Network — Entity vs. Partner Coverage Distinction

Levant Outsourcing confirms presence in Lebanon, Jordan, UAE, KSA, Qatar, Iraq, and Egypt — but the specific structure (owned entities vs. partner network) for each country needs buyer verification. Jordan is clearly the primary owned-entity market (NSSF, Ministry of Labour, Ministry of Finance all confirmed). Lebanon and Iraq are the markets where genuine in-country owned entity capability is most valuable (both have highly specific, frequently changing regulatory environments that partner-network coverage cannot manage with equivalent depth). UAE, KSA, and Qatar have more established global EOR platform presence — confirm whether Levant's Gulf coverage adds depth relative to what Deel or Remote already provide. Egypt is the largest Arab economy and the most complex EOR market in North Africa — confirm whether Levant has an owned entity or partner arrangement in Egypt specifically, as this distinction materially affects compliance accountability.

USER REVIEWS

What Users say

G2
Trustpilot
Capterra

The 12-Company Client List — MENA EOR's Most Powerful Available Signal

Levant Outsourcing has zero B2B platform reviews. Its most powerful available quality signal is the homepage client display: Philip Morris, PepsiCo, GSK, Nestlé, Huawei, Agility, Al-Shaya International Trading, Mondi, DSV, and Webber are all displayed as clients. This client list spans US, UK, Swiss, Korean, Kuwaiti, and Chinese multinationals across FMCG, pharmaceuticals, logistics, retail, and technology sectors — all with rigorous Jordan-market vendor qualification requirements. The geographic and sector diversity of this client list (not just one sector, not just one nationality) confirms that Levant Outsourcing has been independently qualified by procurement teams across at least 6 different multinational organisations. For international buyers conducting Jordan EOR due diligence, the appropriate validation approach is: contact Levant Outsourcing and ask for the compliance documentation package they provide to enterprise clients — the same SSC registration certificates, Ministry of Labour authorisations, and Ministry of Finance tax registration documents they submitted during Philip Morris or GSK vendor onboarding.

7-Country MENA Network — Unique Value for MENA-Regionalists

The 7-country MENA footprint (Lebanon, Jordan, UAE, KSA, Qatar, Iraq, Egypt) is commercially distinctive for multinational clients whose MENA operations span multiple markets. Philip Morris, PepsiCo, Nestlé, and Agility all operate across multiple MENA countries simultaneously. Managing separate HR outsourcing relationships in 5–7 MENA countries creates significant coordination overhead (different contacts, different billing cycles, different compliance calendars, different statutory deadline calendars). A single Jordan-based MENA HR partner covering all 7 markets eliminates this coordination burden. The Lebanon and Iraq coverage is particularly valuable — these are two of the most operationally complex MENA markets for compliant employment, where global EOR platforms rarely have deep operational capability, and where a locally embedded Jordan-headquartered firm with Arabic-language government interface capability is most needed.

OUR TAKE

Is Levant Outsourcing the Right MENA EOR for You?

Levant Outsourcing earns the strongest Jordan/MENA-indigenous HR outsourcing recommendation in this audit series for the buyer profile of an international multinational with existing MENA regional operations who needs a single Jordan-headquartered HR partner covering 7 MENA countries for EOR, payroll, staff outsourcing, visa processing, and — uniquely — office space. The 12-company named client list including Philip Morris, PepsiCo, GSK, Nestlé, and Huawei is the strongest available public commercial validation of any boutique MENA HR firm in this series. Pre-engagement checklist: call +962 6 4612500 or +962 79 5102097 directly (EOR and About pages have 409 errors); ask for full EOR scope in Jordan specifically (SSC registration, Ministry of Labour work permits, Ministry of Finance tax); confirm which of the 7 MENA countries are served through Levant's own registered entities vs. partner networks; request a total employer cost model (Jordan SSC 14.25% + income tax + medical insurance + management fee); clarify Office Space Sharing options (location, capacity, minimum term); and ask for 2–3 named references from multinational clients for EOR specifically vs. recruitment.

Best

Best For

Jordan MENA EOR 7 Countries

Multinationals hiring across Jordan and seven MENA countries with local entities.

Philip Morris Pepsi Gsk Nestle Validated

Enterprise companies validated by Philip Morris, PepsiCo, GSK, and Nestle references.

Jordan NSSF Ministry Labour EOR

Companies needing direct Jordan NSSF and Ministry of Labour statutory relationships.

MENA EOR Office Space Sharing

Companies needing combined EOR and shared office space across MENA markets.

ALTERNATIVES

How it compares

Levant Outsourcing vs Gloroots (for MENA EOR within global)

Gloroots covers 140+ countries at $299/month with SOC 2, ESOP, self-serve, and review validation — including Jordan, UAE, KSA, and Egypt (likely via partners). Levant Outsourcing covers Lebanon, Jordan, UAE, KSA, Qatar, Iraq, Egypt with direct government NSSF/Ministry relationships, Philip Morris/GSK/Nestlé multinational validation, Office Space Sharing, and on-site supervisory. Gloroots wins on global coverage, published pricing, SOC 2, ESOP, self-serve, review validation, and English-language digital presence. Levant Outsourcing wins on Jordan/MENA compliance depth (NSSF, Ministry of Labour, Ministry of Finance — not replicated by Gloroots partners), Lebanon and Iraq coverage depth, multinational client validation (Philip Morris/GSK/Nestlé), Office Space Sharing, and Arabic-language government interface capability. For global EOR including MENA with published pricing, Gloroots. For Jordan-primary MENA EOR with 7-country network, multinational client validation, and government statutory depth, Levant Outsourcing.

Compare Levant Outsourcing vs Gloroots →

Levant Outsourcing vs FMC Group (for MENA EOR)

FMC Group covers UAE, Saudi Arabia, Egypt, Morocco, Tunisia, Turkey, and Germany with 25 years, AUG Germany licence, and Dun and Bradstreet rating. Levant Outsourcing covers Lebanon, Jordan, UAE, KSA, Qatar, Iraq, Egypt with Philip Morris/PepsiCo/GSK/Nestlé/Huawei multinational validation, NSSF/Ministry of Labour/Ministry of Finance Jordan relationships, and Office Space Sharing. FMC Group wins on published track record (25 years; Dun and Bradstreet), AUG Germany licence, and broader non-MENA coverage (Morocco, Tunisia, Turkey, Germany). Levant Outsourcing wins on Jordan-primary MENA depth (FMC Group does not confirm Jordan coverage), Lebanon and Iraq coverage, 12-named multinational client validation, Office Space Sharing, and direct Jordan government statutory relationships. For MENA EOR with UAE/KSA/Egypt focus and North Africa + Turkey + Germany extension, FMC Group. For Jordan-primary MENA EOR with Lebanon and Iraq coverage and multinational enterprise validation, Levant Outsourcing.

Compare Levant Outsourcing vs FMC Group →

pRices

Custom Pricing — No Published Rates; Jordan SSC Employer 14.25% Separate from Service Fee; Call +962 6 4612500

<p id="">Levant Outsourcing publishes no pricing. Given website page accessibility issues (409 errors on EOR and About pages), initiate contact directly: +962 6 4612500 or +962 79 5102097 (Jordan Standard Time UTC+3), email info@levantoutsourcing.com, or use the homepage contact form (free callback service confirmed). Jordan EOR global platform benchmarks: approximately $200–400/month per employee.</p><p id=""><strong id="">Jordan mandatory employer costs (separate from any EOR service fee):</strong><br id="">SSC/NSSF employer contribution: 14.25% of gross salary (comprehensive social security)<br id="">Income Tax withholding: monthly remittance to Income and Sales Tax Department; progressive 5%–25%<br id="">Medical Insurance: mandatory employer provision (confirmed Levant managed service)<br id="">Minimum wage: JOD 260/month (2024 Jordan)<br id="">End of Service Gratuity: 1 month's pay per year for 3+ years service (Labour Law)<br id="">For non-Jordanian employees: Ministry of Labour work permit fees apply additionally<br id="">Request a total employer cost model from Levant for your specific Jordan salary levels and nationality mix.</p>

Pricing Breakdown

Base Monthly Fee (Per employee, per month)

Not published (Jordan global platform range $200–400; SSC 14.25% + medical insurance additional; enterprise volume rates likely for named multinational clients)

Setup Fee (One-time, varies by country)

Not disclosed; Ministry of Labour work permit fees for non-Jordanian employees are government costs

Termination Fee (Covers statutory costs)

Not disclosed; Jordanian Labour Law End of Service Gratuity (1 month per year for 3+ years) applies

Volume Discounts (Available for 10+ employees)

Not published; enterprise volume rates likely given Philip Morris, Nestlé, PepsiCo client scale
Coverage

Countries where it operates

UPDATES

Latest news & updates

Ongoing — Jordan Minimum Wage Review

Jordan's national minimum wage has been JOD 260/month since 2022 (increased from JOD 220). The Jordan government has been under pressure from trade unions and the ILO to increase the minimum wage further. Any minimum wage update affects all EOR employer cost calculations — confirm the current minimum wage with Levant Outsourcing at engagement initiation, as adjustments affect the SSC contribution base and employer cost floor.

Ongoing — Jordan Digital Economy and Tech Sector Growth

Jordan's digital economy and tech sector is growing rapidly — Amman has developed a "Silicon Wadi" tech hub at the King Abdullah II Industrial Estate, with hundreds of tech startups and increasing BPO/shared services investment from US, European, and Gulf companies. This growth creates increasing demand for Jordan EOR services from technology companies testing the market. Levant Outsourcing's Office Space Sharing service specifically addresses the market entry infrastructure need for this new category of Jordan investors.

Questions

Frequently asked questions

Questions about the EOR Provider.

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How do I contact Levant Outsourcing given the website page access issues?

The homepage at levantoutsourcing.com is accessible and includes a contact form and phone numbers. The EOR and About pages are experiencing 409 errors. Contact directly: +962 6 4612500 (main office) or +962 79 5102097 (mobile), email info@levantoutsourcing.com, or submit through the homepage contact form (free callback service confirmed). Jordan Standard Time is UTC+3 — for European clients, morning calls (9:00–11:00 CET) will reach Levant during Jordan business hours.

What MENA countries does Levant Outsourcing cover and what is the entity vs. partner distinction?

Levant Outsourcing confirms presence in Lebanon, Jordan, UAE, KSA, Qatar, Iraq, and Egypt. Jordan is clearly the primary owned-entity market given the specific NSSF, Ministry of Labour, and Ministry of Finance service relationships. For the other 6 countries, the specific structure (wholly owned entities vs. partner network) needs direct confirmation. This distinction matters commercially: owned entities provide direct employment liability and compliance accountability; partner networks create accountability variability. Ask specifically: "For [specific country], does Levant Outsourcing have a directly registered company with local tax and social security registration, or do you operate through a local partner?" The answer determines compliance accountability and operational reliability in each market.

What is Jordan's SSC and why does it matter for EOR?

The Social Security Corporation (SSC), also known as the National Social Security Fund (NSSF), is Jordan's mandatory social insurance system. All employees working in Jordan must be registered with SSC from their first day of employment. Employer contribution: 14.25% of gross salary. Employee contribution: 7.5% of gross salary. Coverage: old-age pension, disability, death, occupational injury, maternity. Monthly SSC contributions must be filed and paid by the 15th of the following month. Late or missed SSC contributions carry penalty interest. For EOR buyers, SSC registration is the single most important Jordan statutory compliance obligation — and Levant Outsourcing's named NSSF Services confirms they manage this directly through the government portal rather than outsourcing to a third party.

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SWITCHING

Switching to or from Levant Outsourcing?

Switching to Levant Outsourcing

Contact: +962 6 4612500, +962 79 5102097, or info@levantoutsourcing.com (JST/UTC+3). Given EOR and About page access issues, phone contact is the most reliable initiation channel. Before the first Jordan payroll: confirm the Jordan registered entity name and number (for SSC, Ministry of Labour, and Ministry of Finance registration purposes); establish SSC employer account and employee registration process; confirm Ministry of Labour work permit scope for any non-Jordanian employees; establish medical insurance provider and policy; confirm Ministry of Finance income tax withholding registration. For non-Jordan MENA countries: confirm owned entity vs. partner structure per country and establish country-specific statutory compliance timelines. If using Office Space Sharing: confirm location (Amman district), capacity, minimum term, and included services (address, reception, meeting rooms).

Switching away from Levant Outsourcing

When transitioning away from Levant Outsourcing, request: payroll records per employee per country (JOD/USD gross-to-net, income tax, SSC contributions, medical insurance); SSC employer account records and employee SSC numbers; Ministry of Labour work permit copies for non-Jordanian employees; Ministry of Finance income tax withholding records; annual reconciliation records; employment contracts (Arabic and English versions where applicable); leave balance records; End of Service Gratuity accrual records; and medical insurance policy documentation. For SSC: the new employer must register as a separate SSC employer and link employee SSC numbers to the new account. Work permits: Ministry of Labour must be notified of employer change; new employer must apply for work permit renewal in their name before Levant's sponsorship expires. Allow 6–8 weeks for Jordan government account transfer processes.

Questions to ask before switching any Jordan EOR provider

Before switching, confirm: Does the new provider have a directly registered Jordan company with SSC employer registration? How are Ministry of Labour work permit transfers managed for non-Jordanian employees? Does the new provider manage medical insurance as a named service? Which of the MENA countries needed are served through owned entities vs. partner networks? Is the new provider familiar with Lebanon and Iraq employment frameworks if those markets are part of your MENA operations?

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