Apexpoint Solutions Review
Apexpoint Solutions is a Kuala Lumpur-based HR outsourcing firm with 25 years of experience, offering EOR-equivalent manpower outsourcing services in Malaysia. A member of the British Malaysian Chamber of Commerce, it covers payroll, HR management, expat services, work permits, and cross-cultural workshops — with 18 named partners including Rystad Energy and KBC Advanced Technologies. Malaysia only.
Countries
Companies
Per Employee/Month
Setup Time


Provider Highlights
Advantages
- 18 confirmed named partners spanning energy, technology, and engineering sectors — Rystad Energy, Actemium (VINCI Group), KBC Advanced Technologies (Yokogawa), Sterlite Technologies, Penta Consulting, Progressive Recruitment; established international companies with rigorous vendor qualification that would not list a non-performing supplier as a partner
- BMCC (British Malaysian Chamber of Commerce) membership — the most relevant institutional credential for UK-to-Malaysia market entry; directly positions Apexpoint within the exact commercial network through which UK companies discover Malaysia business partners
- 25 years Malaysia market experience (founded approximately 2000–2001); POEA Philippines labour visa processing capability (unique in this audit series — serves Malaysia's largest expatriate nationality group); Level 32 The Vertical Bangsar premium commercial address
- Two named personal contacts (Geraldine Buck, Noraishah Idris) with direct email addresses; Xero and MYOB accounting setup; monthly client progress reports; Cross-Cultural Intelligence workshops; Employment Act 2022 compliance expertise (paternity leave, 98-day maternity, flexible work)
Limitations
- ⚠️ "EOR" terminology absent — "payrolling under our company" is the functional equivalent but will not be found in EOR-specific searches; confirm vocabulary alignment and legal employer scope with Geraldine Buck before any procurement commitment
- Malaysia only — "organisations of all sizes around the world" language refers to international client origins, not multi-country EOR coverage; separate providers required for ASEAN markets beyond Malaysia
- Zero third-party reviews; LinkedIn: 141 followers; no published pricing; modest digital presence relative to 25-year operational history and 18 named partners
- No named HRIS system for EOR client visibility; no employee self-service portal; no self-serve onboarding documentation; MYT timezone (UTC+8) creates 7-8 hour gap for European clients
Platform Features & Capabilities
EOR Terminology Gap — The Critical First Conversation
Before evaluating Apexpoint Solutions' EOR service features, confirm the vocabulary alignment. Apexpoint describes its payrolling-under-company service in functional EOR terms on LinkedIn: "We are able to payroll your Expatriate/local employees under our company as we are compliant and are registered with the relevant government bodies." This describes the EOR structure: Apexpoint is the legal Malaysian employer; the foreign company directs the work. However, "EOR" does not appear on the website. Ask Geraldine Buck specifically: "We need an Employer of Record service where Apexpoint is the legal Malaysian employer for staff working under our company's direction — does your payroll service cover this?" Also confirm: whether Apexpoint registers employment relationships with the Malaysian Labour Department in their entity name; how EPF and SOCSO employer accounts are registered; and whether employment contracts are in Apexpoint's entity name under the Employment Act 1955 (as amended 2022).
POEA Philippines Labour Visa — The Unique Malaysia EOR Credential
Apexpoint's explicit POEA (Philippine Overseas Employment Administration) processing capability is the most geographically specific expatriate services credential in this audit series. The Philippines is Malaysia's largest single expatriate workforce nationality group — particularly in service sectors, oil and gas support services, construction, and technology. Filipino workers in Malaysia require: POEA clearance from the Philippines government (confirming the overseas employment is properly documented); Malaysian Employment Pass or Professional Visit Pass (depending on role duration); and SOCSO registration (Malaysia's social security for workers including foreigners). The POEA process requires coordination between the Philippine embassy, POEA Manila, and the Malaysian employer — a multi-institution process that most Malaysia HR firms without specific POEA expertise handle poorly. Apexpoint's confirmed POEA processing capability makes it the natural choice for any company deploying Filipino technical workers, engineers, or support staff to Malaysia alongside or instead of locally hired Malaysian professionals.
Malaysia Employment Act 2022 — The Critical Compliance Update
The Employment (Amendment) Act 2022, which came into force on 1 January 2023, represents the most significant update to Malaysian employment law since the original Employment Act 1955. Key changes that every Malaysia EOR provider must manage: Extension of coverage: all employees regardless of salary level are now covered (previously only employees earning under MYR 2,000/month); Maternity leave extension: from 60 days to 98 consecutive days; Paternity leave introduction: 7 days paid paternity leave for private sector male employees (first time in Malaysian employment law history); Flexible work arrangements: employees have the right to request flexible work arrangements; employers must respond within 60 days; Domestic violence provision: employees experiencing domestic violence have employment protection during their absence; Forced labour and child labour: enhanced provisions. For international companies deploying staff in Malaysia whose internal HR policies predate January 2023, the 2022 Amendment creates a compliance update requirement that Apexpoint's 25-year Malaysia experience enables them to manage proactively. Ask specifically about the 98-day maternity leave accrual model and the flexible work arrangement response process for EOR-employed staff.
What Users say
18 Named Partners Including Energy Multinationals — The Strongest Commercial Validation in This Section
Apexpoint Solutions has zero B2B platform-verified reviews. The dominant quality signal is the 18 confirmed named partners page — a curated list of companies that have engaged Apexpoint for project management, payroll, or HR services in Malaysia. Several of these are internationally significant: Rystad Energy is a Norwegian energy research and consulting firm with global oil and gas industry clients; Actemium is a VINCI Group industrial processes brand with operations across 40 countries; KBC Advanced Technologies is a Yokogawa subsidiary providing digital transformation services to the energy industry; Sterlite Technologies is an India-headquartered optical fibre and telecom equipment company; Penta Consulting is an international energy sector contracting specialist. These are established, professionally managed companies with procurement processes — they would not list a non-performing supplier as a partner. The partners page is more credible as a quality signal than unattributed testimonials because these companies are identifiable and their engagement with Apexpoint is attributable through their own public profiles.
BMCC Membership — Peer Network Validation
British Malaysian Chamber of Commerce membership confirms institutional peer recognition within the UK-Malaysia business community. The BMCC network is the primary channel through which UK companies (the most natural fit for Apexpoint's historical client relationships given the British-Malaysia commercial history) discover Malaysia business partners. BMCC membership requires adherence to chamber standards and provides access to events where buyers and service providers engage in person. For UK-origin companies evaluating Malaysia HR outsourcing providers, BMCC membership is a direct peer-community quality signal from the exact network most relevant to the buyer decision.
OUR TAKE
Is Apexpoint Solutions the Right Malaysia HR Outsourcing Partner for You?
Apexpoint Solutions earns the strongest Malaysia-indigenous HR outsourcing recommendation in this audit series for UK, European, or international companies in energy, technology, or engineering deploying expatriates or contractors to Malaysia — particularly for companies with Filipino workers (POEA visa) or UK buyers connected through the BMCC network. The 18 named partners from energy and technology multinationals provide the most concrete commercial validation of any boutique in this geographical section of the series. Pre-engagement checklist: contact Geraldine Buck (gbuck@apexpointsolutions.com) or Noraishah Idris (noraishah@apexpointsolutions.com) directly; request a total employer cost model including EPF (13%), SOCSO (1.75%), EIS (0.4%), HRD Corp levy (1%), work permit government fees, and management fee; confirm the specific Malaysian legal entity under which employees will be employed; ask for 2022 Employment Act Amendment service scope (paternity leave, 98-day maternity, flexible work arrangements); verify POEA processing if deploying Filipino workers; confirm Xero or MYOB preference; and ask for 2–3 named client references from the energy or technology sector.
Best For
Malaysia EOR Payroll UK Energy Tech
UK energy and tech companies outsourcing Malaysia HR and payroll management.
POEA Philippines Visa Malaysia
Companies managing POEA Philippines visa processing from a Malaysia base.
BMCC Malaysia HR Outsourcing
British Malaysian Chamber of Commerce member companies outsourcing Malaysia HR.
Rystad Actemium Kbc Malaysia Partner
Energy and tech companies validated by Rystad, Actemium, and KBC partnerships in Malaysia.

ALTERNATIVES
How it compares
Apexpoint Solutions vs AYP Group (for Malaysia EOR within APAC)
AYP Group covers 14 APAC markets at $488/month with 17 years of history, JuzTalent HRIS (500K employees), Google 4.8/5, and crypto. Apexpoint covers Malaysia with 25 years, BMCC membership, 18 named energy/tech partners, POEA Philippines visa, and Level 32 Bangsar address. AYP Group wins on APAC breadth (14 markets vs. Malaysia only), published pricing, JuzTalent HRIS, Google 4.8/5 review scale, 17-year track record, and digital-first self-serve. Apexpoint wins on Malaysia compliance depth (25 years vs. AYP's more recent Malaysia coverage), POEA Philippines visa (unique in Malaysia), BMCC institutional membership, Rystad/Actemium/KBC named partner validation in Malaysia's primary expatriate employment sectors, and Xero/MYOB accounting integration. For multi-country APAC EOR with published pricing and HRIS, AYP Group. For Malaysia-specialist HR outsourcing with 25-year track record, POEA visa, and energy/tech multinational partner validation, Apexpoint.
Compare Apexpoint vs AYP Group →
Apexpoint Solutions vs Gloroots (for Malaysia EOR within global)
Gloroots covers 140+ countries at $299/month with SOC 2, ESOP, self-serve, and review validation — including Malaysia (likely via partner). Apexpoint covers Malaysia with 25 years, BMCC membership, 18 named energy/tech partners, POEA visa, and Employment Act 2022 compliance. Gloroots wins on global coverage, published pricing, SOC 2, ESOP, self-serve, and review validation. Apexpoint wins on Malaysia compliance depth (25 years vs. Gloroots partner coverage), POEA Philippines visa capability, BMCC institutional membership, and named energy/tech multinational partner validation. For global EOR including Malaysia with published pricing and SOC 2, Gloroots. For Malaysia-specialist HR outsourcing with POEA visa and energy sector multinational validation, Apexpoint.
Custom Pricing — No Published Rates; Malaysia Employer Statutory Costs EPF 13% + SOCSO + EIS + HRD Corp ~16% Additional
<p id="">Apexpoint Solutions publishes no pricing. Contact Geraldine Buck (gbuck@apexpointsolutions.com) or Noraishah Idris (noraishah@apexpointsolutions.com); +603 2786 7401 (MYT/UTC+8). A "Cost to Onboard Employees in Malaysia" calculation is available on enquiry covering Malaysian taxation, market earnings, relocation, social coverage, and benefits in kind — ask for this to start the pricing conversation. Malaysia EOR global platform benchmarks: approximately USD $300–500/month per employee.</p><p id=""><strong id="">Malaysia mandatory employer statutory contributions (separate from any service fee):</strong><br id="">EPF (Employees Provident Fund): employer 13% (employees earning MYR 5,000 or below per month); 12% (above MYR 5,000)<br id="">SOCSO (Social Security Organisation): employer 1.75% of insurable wages<br id="">EIS (Employment Insurance System): employer 0.4% of wages<br id="">HRD Corp levy: 1% for companies with 10 or more employees<br id="">Total approximate statutory employer contributions: approximately 16.15% of gross salary<br id="">Work permit government fees: vary by permit type, nationality, and processing route<br id="">Request a complete total employer cost model from Geraldine or Noraishah for your specific employee type and planned salary levels.</p>
Pricing Breakdown
Base Monthly Fee (Per employee, per month)
Setup Fee (One-time, varies by country)
Termination Fee (Covers statutory costs)
Volume Discounts (Available for 10+ employees)
Countries where it operates
Latest news & updates
January 2023 — Employment (Amendment) Act 2022 in Force
Malaysia's Employment (Amendment) Act 2022 came into force on 1 January 2023 — the most significant update to Malaysian employment law since the original Employment Act 1955. Key changes: maternity leave extended to 98 consecutive days; paternity leave introduced (7 days) for private sector; all employees now covered regardless of salary level; flexible work arrangement rights introduced; domestic violence employment protection added. Any Malaysia EOR provider must manage all 2022 Amendment obligations for employees employed from January 2023. Apexpoint's 25-year Employment Act compliance track record enables proactive management of all amendment provisions.
2024 — Malaysia Minimum Wage Increase
Malaysia's national minimum wage is subject to periodic review by the National Wages Consultative Council. The most recent minimum wage adjustment was MYR 1,500/month (for Peninsula Malaysia) effective February 2023. Confirm the current minimum wage with Apexpoint at engagement initiation, as the Malaysian government periodically reviews and adjusts minimum wage rates.
Frequently asked questions
Questions about the EOR Provider.
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Ask our team and get clear, unbiased guidance tailored to your situation.
Does Apexpoint function as a formal Employer of Record in Malaysia?
Apexpoint describes its payrolling service as: "We are able to payroll your Expatriate/local employees under our company as we are compliant and are registered with the relevant government bodies." This describes the EOR function: Apexpoint is the legal Malaysian employer; your company directs the work. However, "EOR" is not used as a service name. Before engaging, confirm with Geraldine Buck: "Can you act as the legal employer of record for staff working under our company's direction, with employment contracts in Apexpoint's entity name?" Also confirm: how EPF and SOCSO employer accounts are registered; whether the Employment Act 2022 obligations (paternity leave, 98-day maternity) are managed in your company's name or Apexpoint's; and whether the Malaysian Labour Department employer registration will be in Apexpoint's entity name.
What is POEA and why does Apexpoint's processing capability matter?
The Philippine Overseas Employment Administration (POEA) is the Philippine government agency that regulates overseas employment of Filipino workers. Filipino workers in Malaysia require POEA documentation (confirming overseas employment is properly licensed) before they can legally work abroad. For companies deploying Filipino technical workers to Malaysia, the POEA process requires coordination between: the Philippines POEA; the Philippine embassy in Malaysia; the Malaysian Immigration Department; and the Malaysian employer. Apexpoint's confirmed POEA processing capability means this multi-institution coordination is managed by the HR outsourcing partner rather than requiring the international company to navigate it independently. Malaysia has one of Asia's largest Filipino expatriate worker populations — particularly in oil and gas, construction, service, and technology sectors — making POEA capability a highly commercially relevant credential for Apexpoint's primary buyer demographic.
What changed with Malaysia's Employment Act 2022 Amendment?
The Employment (Amendment) Act 2022 (effective 1 January 2023) is the most comprehensive update to Malaysian employment law in decades. Key changes relevant to EOR buyers: (1) Maternity leave extended from 60 to 98 consecutive days — accrual must begin from employment start; (2) Paternity leave: 7 days paid paternity leave for private sector male employees — for the first time in Malaysian employment history; (3) All employees covered: the RM 2,000/month salary threshold for Employment Act coverage has been removed — all employees now receive statutory protections regardless of salary; (4) Flexible work arrangements: employees can formally request flexible work; employers must respond within 60 days with written reasons if refusing; (5) Domestic violence protection: employees experiencing domestic violence are entitled to employment protection during absence. Confirm with Apexpoint how each of these changes is managed in their EOR payroll service, particularly the 98-day maternity leave accrual model and the flexible work arrangement response process.
Still have questions?
Ask our team and get clear, unbiased guidance tailored to your situation.
Switching to or from Apexpoint Solutions?
Switching to Apexpoint Solutions
Contact Geraldine Buck (gbuck@apexpointsolutions.com) or Noraishah Idris (noraishah@apexpointsolutions.com) directly; +603 2786 7401 (MYT/UTC+8 — 7-8 hours ahead of European CET; plan contact for early Malaysia morning or European afternoon). Before the first Malaysia payroll run: confirm the Apexpoint legal entity name (Sdn Bhd) that will sign employment contracts; confirm EPF employer account registration in Apexpoint's entity name; establish SOCSO and EIS employer account registration; confirm PCB (Monthly Tax Deduction) registration with LHDN; establish the monthly payroll calendar; and confirm the Xero or MYOB preference for accounting setup. For expatriate employees: initiate work permit applications at least 6-8 weeks before planned start date; confirm POEA requirements if deploying Filipino workers.
Switching away from Apexpoint Solutions
When transitioning away from Apexpoint, request: payroll records per employee (MYR gross-to-net, PCB income tax withholding, EPF contributions, SOCSO contributions, EIS contributions); EPF employer contribution records (accessible via i-Akaun for employees); SOCSO contribution records; EIS records; year-end EA forms for all completed calendar years; employment contracts (in Apexpoint's entity name); Employment Act leave balance records (annual leave, sick leave); HRD Corp levy records; and work permit copies for expatriate employees. For EPF: the employee's EPF account (KWSP) is maintained by EPF regardless of employer — the new employer must register a separate EPF employer account and link employee IC numbers. Work permits are employer-linked: the new employer must apply for new work permits before Apexpoint withdraws sponsorship. Allow 4-8 weeks for Malaysian immigration work permit transfer.
Questions to ask before switching any Malaysia HR outsourcing provider
Before switching, confirm: Is the new provider registered with EPF, SOCSO, and LHDN as a Malaysia employer? How is EPF employer account transfer managed? How are work permits (Employment Pass, Professional Visit Pass) transferred between employers? Does the new provider manage POEA documentation for Filipino workers if applicable? Is the new provider compliant with all Employment Act 2022 Amendment obligations (98-day maternity, 7-day paternity, flexible work arrangements)?
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